FAQs
What are the supported payment methods?
VISA Debit, Credit, MasterCard are all accepted forms of payment when buying online. Make sure the card you are using is valid and not expired. If buying from Harma in-person then we accept Cash, Debit, Credit. MasterCard.
What are your shipping options, costs and delivery times?
All items are shipped through expedited Canada Post providing tracking number. Most of the packages are prepared within 1-2 business days and takes 2-5 business days to deliver depending on location within Canada.
Shipping is free at the moment on any order within Canada.
International shipping charges and delivery times vary. Please contact if you are ordering internationally and have questions regarding shipping costs and delivery times
How is the Harma Jewelry packaged when delivered?
Harma jewelry is packed in a black velvet cushion inside a hard cover jewelry box. The box is then packed in a bubble mailer polythene bag for extra cushion and protection from environmental factors.
If I order something that is no longer in stock what will happen to my order?
In extremely busy periods, it is possible to order something that is sold out and does not reflect that on the website. In this case, Harma reserves the right to cancel your order. You will be informed by an email that the order has been canceled.
In such case, payment will be returned to your card automatically which you used to place an order. You are more than welcome to contact us in case you would like to know future availability of that product.
We apologize for any inconvenience.
How do I contact Harma for in-store purchase?
Currently, Harma does not have a store front. However, in-person shopping is still possible in the warehouse located in Richmond Hill, Ont. Jewelry displays and showings are done by appointment only. To make an appointment, Contact us through email col.harma@gmail.com or at +1-647-892-4210.
All payment methods are accepted.
What is your return/exchange policies?
At the moment, Harma does not accept any returns or exchanges of sold jewelry items due to hygiene issues. Please contact us directly for any other concerns.